Please inform at Whitsunday Vista Holiday Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. at Whitsunday Vista Holiday Apartments are open from 9am until 5pm, check in from 2pm until 5pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. You must show a valid photo ID and credit card upon check-in. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a No Party Policy. Please note credit surcharge applies, Visa MasterCard 1.5%, American Express 3.0%. You must show a valid photo ID and credit card upon check-in. Please note that Whitsunday Vista Resort requires a $200 credit card pre-authorisation upon check in to cover any incidental charges. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a No Party Policy.