Carmana Hotel & Suites

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking more than 3 rooms (group booking), different cancellation policies and non-refundable deposit will be required immediately. The hotel does not accept 3rd party credit cards. Please note cash deposits are not accepted. The hotel reserves the right to either charge or pre-authorize the provided credit cards up to the full reservation amount 72 hours prior to reservation arrival date. Non-valid credit cards will result in automatic cancellation of the reservation. Guests must be 19 years or older to check into the hotel. Guests under the age of 19 must be accompanied by a parent or official guardian for the duration of their stay Children 12 and under stay free in the parent’s room (up to 2 children). The 3rd adult charge will be $20.00 per night plus taxes using the existing bedding. Extra beds can be requested using the Special Request box when booking. Extra beds cannot be accommodated in the Executive One-Bedroom Suite. Guests must confirm availability direct with the hotel after the reservation has been made.