Mercure N Djamena Le Chari, N'Djamena Hotels

Name: Mercure N Djamena Le Chari
Address: 396 Rue Du Colonel Moll Bp 118, N'Djamena, N'Djamena, 0, Chad

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Fast facts

Check in from:	12:00
Check out before:	10:00

Amenities

View all

Wi-Fi

Parking

Airport shuttle

Pool

Front desk 24 hour

Restaurant

More about Mercure N Djamena Le Chari

Mercure N Djamena Le Chari

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering N'Djamena becomes even more accessible through the car hire and shuttle amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Each morning at Mercure N Djamena Le Chari, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Mercure N Djamena Le Chari. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

Ratings and reviews

Cleanliness3.3

Location4.0

Service3.4

Rooms3.2

Value2.6

Sleep quality3.9

Traveller reviews

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Mentioned by travellers

Business traveller

Comment: 19 Oct 2017

Stayed in: Sep 2017

Bussniess trip

nice hotel at the bank of river can enjoy and relax .
in this hotel have swimming pool ,one bar and garden at the bank of river which is very romantic .really visit to this place ,view is very good from this hotel

Hotel response

Comment: 21 October

Mr Kiran
We thank you for your compliments following your stay at Mercure N'Djamena le Chari, which we will not fail to share with the entire team.
Your satisfaction is a great reward and an encouragement for our staff who do a little more every day to offer a quality sevice.
Looking forward to welcoming you again, please believe, Sir, the expression of our best feelings.

Solo traveller

UK

Comment: 10 Feb 2019

Stayed in: Feb 2019

Comfortable

Stayed 4 nights here in 2 different rooms. The first, for 3 nights, was definitely better. I never had actual hot water here, more like warm water. In the 2nd room turning on the taps produced a black sludge that took a while to clear. Aircon in the 1st room worked well. In the 2nd it was noisy and worked poorly. The wifi connection is tricky, falling off often and requiring frequent sign in. It is not strong enough to connect through to certain links. The rooms were quiet, beds comfortable. Each room has a kettle, tea and coffee, a hairdryer in the bathroom, room safe and toiletries. There is no lift. Food in the restaurant was good, lunch and dinner options are the same, portions large, service is sometimes slow. There is a pool and river views but as the river forms the border with Cameroon we were told not to photograph it. There is security around the hotel, the area is full of embassies and UN buildings and it felt safe to wander around. Photos cannot be taken of or in the direction of the presidential palace. Little English is spoken except at hotel reception but people were generally friendly both in and outside the hotel. You can exchange money at reception. The rate is better at the airport. There are alot of security checks at the airport on departure. A pleasant and comfortable stay all told.

Solo traveller

US

Comment: 17 Jul 2018

Stayed in: Jun 2018

Solid Hotel in N'Djamena

I was generally pleased with the service provided by the hotel. I really appreciated their efforts to coordinate an airport transfer where the staff member actually went INTO the airport to pick me up, assist me with immigration/baggage formalities and customs clearance. They did the same thing for me when I was leaving Chad, getting the driver to assist with outgoing formalities, passport checks and check in. Kudos to Mercure for that!
In terms of the hotel itself, the room was very comfortable and everything worked well. The dinner at the hotel was good, although I would have liked to see a slightly larger variety of food on the restaurant menu (there are only about 5 or 6 options to choose from). Another slight downside was the Wi-fi, which was very slow and not something I was expecting from an international brand like Mercure.
In terms of the general service provided, staff at the hotel were very friendly throughout the duration of my stay, and made me feel very welcome in Chad. Check in and check out were a breeze, and I appreciate the hotel's efforts to make my stay as comfortable as possible. Keep up the good work, Mercure.

Group traveller

Comment: 28 Dec 2017

Stayed in: Nov 2017

Overall Nice Stay

During my two stays at this hotel, my room had a comfortable bed, OK air conditioning, and OK Wi Fi. There was no safe in my room during the first stay, but there was one in my room during the second stay. Hot water was sporadic, but sleep comfort was important. Unfortunately, this hotel has unrealized potential due to its poor maintenance. Restaurant staff was friendly, but the service was uneven, and the food sometimes arrived undercooked. Overall, though, a nice stay in N'Djamena.

Hotel response

Comment: 3 January

Dear Guest,
We thank you for taking the time to give us your opinion following your stay at Mercure Le Chari.
We are sincerely sorry that the service did not live up to your expectations and apologize.
Rest assurd that measures have been taken to correct the points raised.
Thanks again for your comment.
Looking foward to welcoming you again.
Cordially

Solo traveller

Comment: 3 Oct 2017

Stayed in: Sep 2017

Chad

People in Chad seem really nice and friendly, ready to help in any way, full of smiles, but, do NOT take photo's in town or of any government buildings - police will get quite aggressive, just ask your guide or hotel staff !!
If you do not speak French, it's a little tougher, but I got by OK.
Really bargain for everything, and do not give in.
Fabulous country.

Hotel response

Comment: 21 October

Madam,
We thank you for your comment after your stay at Mercure N'Djamena Le Chari.
We regret that our services have not fully lived up to your expectations. Rest assured that we work day after day to improve the quality of our services.
Hoping to welcome you on your next trip to Chad.
Please believe, Madam, the expression of our best feelings.

Very good location

4.0

396 Rue Du Colonel Moll Bp 118, N'Djamena, 0, Chad|2.82 km from N'Djamena

10 things to dowithin 2.15 km

1.89 km

2.51 km

0.37 km

Airportwithin 2.83 km

2.83 km

Check in and check out

Check in from:

12:00

Check out before:

10:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Mercure N Djamena Le Chari: FAQs

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How far away from N'Djamena city centre is Mercure N Djamena Le Chari?

Where is Mercure N Djamena Le Chari?

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