Novotel Marseille Vieux-Port, Marseille Hotels

Name: Novotel Marseille Vieux-Port
Address: 36 Boulevard Charles Livon, Marseille, Provence-Alpes-Côte d'Azur, 13007, France

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Novotel Marseille Vieux-Port

Novotel Marseille Vieux-Port

Located in Marseille, just 400 metres from Palais du Pharo, Novotel Marseille Vieux Port is a 5-minute walk from Catalans Beach. Offering free WiFi, it has a restaurant with panoramic views from the terrace of the Old Port.

Ratings and reviews

Cleanliness3.9

Location3.9

Service3.9

Facilities3.9

Traveller reviews

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Mentioned by travellers

Comment: 25 Nov 2024

Stayed in: Nov 2024

Extremely Disappointing Stay for a Global Chain
I am deeply disappointed with my recent stay at this hotel, especially given that it is part of a well-known global chain with properties in many countries and cities. The experience fell far below the standards I expected from such a reputable brand.
There was mould in the bathtub, which was both unpleasant and unhygienic. The hair dryer’s casing was broken, rendering it unsafe to use. The ventilation fan was covered in thick dust, suggesting a lack of proper cleaning and maintenance. To make matters worse, several wall fixtures were loose and appeared at risk of falling, which was a serious safety concern.
For a global brand, this level of neglect is unacceptable. I hope the management takes urgent steps to address these issues, as they do not reflect the standards one would expect from an international hotel chain. Until improvements are made, I cannot recommend this property.

Comment: 26 Sep 2024

Stayed in: Sep 2024

Hotel had the best location.
BUT…. The Staff,EXCEPT Solange, who was very kind and helpfull, needs training to be more helpful to guests.
Also, the hotel needs an URGENT remodeling/refurnish of the bathrooms. DISGUSTING! Mold all Over it!
Can’t understand how come a hotel chain as Novotel allows the hotel operador function with áreas in such a poor condition.
The lamp bulb on the desk was “intermitent”. Fixed but not for long.

Comment: 23 Sep 2024

Stayed in: Sep 2024

Dated hotel inside and out. The room furnishings were so low plastic garbage cans that are very small and so cheap they don’t open. The towels were old and worn. Asked for more water for the room the only suggestion was walk to a market. The restaurants were closed I even tried to buy a bottle. Felt like a budget one star hotel.

Comment: 5 Aug 2024

Stayed in: Aug 2024

Air conditioning didn’t work in room. Couldn’t check in until 4pm when 3pm was advertised

Comment: 25 May 2024

Stayed in: May 2024

We were entirely dissatisfied with the Queen room we were given. It was on the ground floor, in a dingy area of the hotel with no view and no natural light. The room itself was dated and unappealing. We would not stay here again.

Location

3.9

36 Boulevard Charles Livon, 7th arrondissement of Marseille, Marseille, 13007, France|0.41 km from Old Port of Marseille

10 things to dowithin 0.93 km

0.41 km

2.02 km

2.75 km

Transportationwithin 1.96 km

1.06 km

1.19 km

1.44 km

Airportwithin 20.10 km

20.10 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Continental breakfast

Breakfast price

£20 (≈EUR 23.07)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Breakfast is free for children staying in the same room as their parents. The outdoor swimming pool is open from April 15 to October 31 every year. Please note that children under 16 years old can enjoy breakfast for free.

Accepted payment methods

This hotel accepts the following payment methods: