Important information from the hotelGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. The full amount of the reservation must be paid at check-in. When reserving multiple rooms, regardless of room type, guests are not guaranteed to stay in adjacent rooms. Please contact the property in advance if you intend to send any luggage to the hotel via postal services. Also, please make sure that the luggage is marked with your name and check-in date written on your booking confirmation. Luggage can only be stored for up to 3 days from the day of check-in. For more information, please contact the property directly. Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation. Spa facilities are open during the following times: Outdoor spa facilities: - 06:30–12:00 / 14:00–23:00 (guests must be 120cm or taller) - Outdoor spa nighttime (after 19:00) use is limited to 18 years old and older Indoor spa facilities: - 06:30–12:00 / 14:00–23:00 - Children must be potty trained Please note that construction work is going on nearby from November 1st, 2024 to June 30th, 2025 from 09:00 to 18:00 except for Sundays and public holidays. And some rooms may be affected by noise.