Oaks Wellington Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about Oaks Wellington Hotel
Oaks Wellington Hotel
Offering refurbished accommodation in the heart of Wellington's entertainment precinct, Oaks Wellington Hotel boasts city views and is just 500 metres from the waterfront.
Ratings and reviews
Cleanliness4.4
Location4.7
Service4.2
Rooms4.1
Value3.9
Sleep quality4.2
Traveller reviews
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Mentioned by travellers
Couple
Comment: 10 Apr 2025
Great experience
We had a splendid time in this hotel. Hotel staff is very friendly and helpful in accommodating and checkout. Breakfast was delicious. Also to make reservations for taxi is so easy with pressing a button on little device. We strongly recommend to stay in this hotel for everyone who will visit Wellington, New Zealand.
Business traveller
Comment: 7 Apr 2025
Great experience!!
Beautiful rooms with great service. Check in was friendly, quick and efficient with free upgrade. Location was great for evening dining and entertainment located in the heart of Courtney place. I was super impressed with how quiet the rooms were given the close proximity to town.
Highly recommended.
Highly recommended.
Business traveller
Comment: 2 Apr 2025
I nearly vomitted.
I nearly vomited. Opened the microwave and there was a plate of food inside that had clearly been there for days if not weeks. If that’s how they clean the room, I’m scared to think about the bathroom and bed . The walls are dirty, floors unclean and ask you must pay extra for housekeeping. Maybe if the person before you doesn’t pay for housekeeping they just leave everything for the next person.
We stayed 2 nights, eventually I walked downstairs and demanded a new clean towel. The wifi was basically not useable. Not a business hotel at all.
We stayed 2 nights, eventually I walked downstairs and demanded a new clean towel. The wifi was basically not useable. Not a business hotel at all.
Hotel response
Comment: 7 April
Dear Steve,
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you encountered during your stay. This is certainly not the experience we aim to provide our guests.
Please accept our sincerest apologies for the oversight with the microwave and the overall cleanliness of your room. We take cleanliness very seriously, and it is clear that we fell short in this instance. I have shared your comments with our housekeeping team to ensure this does not happen again.
Please note that housekeeping services were not included in the package you purchased. We're always happy to provide fresh towels and any other essentials upon request. However, daily room cleaning is only available with specific packages. If you have any questions or would prefer different options for future stays, we’d be happy to assist!
I'm also sorry to hear about the issues with the Wi-Fi and the inconvenience it caused. We're currently working on improving our internet services to provide a more reliable connection for our guests.
If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience to ensure we take corrective action and restore your confidence in our hotel. Please e-mail or call us so we can discuss your stay with us.
Thank you again for your valuable feedback.
Kind regards,
Oaks Management
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you encountered during your stay. This is certainly not the experience we aim to provide our guests.
Please accept our sincerest apologies for the oversight with the microwave and the overall cleanliness of your room. We take cleanliness very seriously, and it is clear that we fell short in this instance. I have shared your comments with our housekeeping team to ensure this does not happen again.
Please note that housekeeping services were not included in the package you purchased. We're always happy to provide fresh towels and any other essentials upon request. However, daily room cleaning is only available with specific packages. If you have any questions or would prefer different options for future stays, we’d be happy to assist!
I'm also sorry to hear about the issues with the Wi-Fi and the inconvenience it caused. We're currently working on improving our internet services to provide a more reliable connection for our guests.
If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience to ensure we take corrective action and restore your confidence in our hotel. Please e-mail or call us so we can discuss your stay with us.
Thank you again for your valuable feedback.
Kind regards,
Oaks Management
Comment: 30 Mar 2025
Stayed in: Mar 2025
Great stay again. Spacious rooms. Bathroom shower grout was looking a bit mouldy, might need to get a magic sponge :-)
Business traveller
Comment: 27 Mar 2025
Best choice in Wellington
Love this hotel, central, efficient without being impersonal and every facility one needs for a comfortable and enjoyable stay. The beds and pillows are so wonderful. Really helpful and obliging staff, and absolutely soundproof - no street noise at all.
Hotel response
Comment: 7 April
Dear Ellie,
It is incumbent upon us to provide assistance to you in every capacity. Allow me to express gratitude on behalf of my team for your comprehension and gracious commentary.
We sincerely appreciate your feedback and are delighted to hear that you thoroughly enjoyed your stay with us, and that we were able to meet your expectations. Your valuable feedback has been shared with our team, serving as a source of inspiration and motivation for them to consistently deliver exceptional service to all our guests.
Thanks for choosing to stay with us. We're excited about the chance to welcome you back soon!
Best regards,
Yetkin Kaya
Senior Guest Service Agent
It is incumbent upon us to provide assistance to you in every capacity. Allow me to express gratitude on behalf of my team for your comprehension and gracious commentary.
We sincerely appreciate your feedback and are delighted to hear that you thoroughly enjoyed your stay with us, and that we were able to meet your expectations. Your valuable feedback has been shared with our team, serving as a source of inspiration and motivation for them to consistently deliver exceptional service to all our guests.
Thanks for choosing to stay with us. We're excited about the chance to welcome you back soon!
Best regards,
Yetkin Kaya
Senior Guest Service Agent
Excellent location
89 Courtenay Place, Wellington, 6011, New Zealand|2.21 km from Westpac Stadium
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
£27 (NZD59) per person per night
2 years old and under
£9 (NZD20) per person per night
Pets not allowed
Breakfast available
Breakfast menu
From the menu, Buffet
Breakfast price
£16 (≈NZD 35)/person
Breakfast times
07:00 - 10:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note a NZ $1 credit card pre authorisation is required upon arrival. You should be reimbursed within 7 days of check-out, subject to an inspection of the property. Please note that there is a non-refundable 2% charge when you pay with a Visa, MasterCard, American Express or UnionPay credit card. Please note that there is a non-refundable 3.5% charge when you pay with Diners Club credit card. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note when booking more than 4 rooms, different policies and additional supplements may apply. Please note that the parking is strictly subject to availability and our car parking is extremely small hence only Hatchbacks and Small Sedans will be accommodated. SUVs, UTEs, Vans and any larger vehicles will not be accommodated due to size restrictions. Reception team can assist you with alternative parking sites near the hotel. All Credit Cards, International Debit Cards and PayWave will incur 2% surcharge. New Zealand EFTPOS Card or Cash does not incur any surcharge. Due to health & safety reasons and emergency protocols, we do not allow any rooms with more than 4 guests at a time, including visitors.
This hotel accepts the following payment methods:
Cash
Oaks Wellington Hotel: FAQs
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