Important information from the hotelGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Koh Yao Yai Village in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Transfer Service: The resort provides Semi-private transfer from/to a hotel in Phuket or Phuket Airport to Koh Yao Yai Village Beach Resort. Selection of • Resort Speedboat + Private Car @ THB 1,250. - per person per way from Phuket Airport/Hotel in Phuket. Minimum 2 persons. • Resort Longtail Boat + Private Car @ THB 2,000. - per person per way from Phuket Airport/Hotel in Phuket. Minimum 2 persons. Resort Land & Sea Schedule: Phuket – Koh Yao Yai: Airport Shuttle Departure 11:30 / Boat Departure 12:30 / Arrive Koh Yao Yai 13:00 Koh Yao Yai – Phuket: Boat Departure 13:30 / Airport Shuttle Departure 14:15/ Arrive Airport 15:00 - Private speed boat is available upon request at THB 9,500 for 6 people per way and is operated from 08:30 to 17:00 hrs. Reservation is required 3 days in advance or at the time of booking. Arrival time is required 1 hour before the speed boat departure. - Please note that in the event of adverse weather conditions and/ or speed boat technical problems, all transfers will be made by public speed boat. - These transfer services offered by the hotel are non-refundable. Private transfers on request are also available. The above schedule may change subject to flight arrival times or weather and sea conditions. Remark: - Land transfer by minivan from either Phuket International Airport or other hotels in Phuket is also available. - Private speed boat and transfer from Krabi can be arranged on request. - Please note that in the event of adverse weather conditions and/ or speed boat technical problems, all transfers will be made by public speed boat. - These transfer services offered by the hotel are non-refundable. Private transfers on request are also available. The above schedule may change subject to flight arrival times or weather and sea conditions.