Phoenix Heights
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:30 |
Amenities
More about Phoenix Heights
Phoenix Heights
A recently renovated property, Phoenix Heights is located in London near Docklands, Canary Wharf Underground Station. Among the facilities at this property are a lift and full-day security, along with free WiFi throughout the property.
Ratings and reviews
Traveller reviews
Comment: 12 Jul 2019
Stayed in: Jun 2019
Comment: 3 Oct 2019
Stayed in: Sep 2019
The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable.
Probably wouldn't stay again, but the service was excellent from the reception team.
Comment: 20 Sep 2019
Stayed in: Sep 2019
Comment: 12 Sep 2019
Stayed in: Sep 2019
Let Down
This time was awful. We were placed on the 9th floor on the east side of the building. All the machinery that was hidden behind closed doors made the elevator lobby unbearably hot to stand and even wait two minutes for the elevator.
The LRT (above ground subway/tube train) that ran every three minutes gave off unbearable noise from 5.30am till 1.am. Right outside our window. It was also so hot in the apartment (there’s no air con) that our apartment did not drop below 26 degrees. We were stuck in a catch. Open the windows and be deafened by the train track. Close the windows and die of heat. We asked to move rooms. Reception did not even try to accommodate our request. Just awful customer service.
Although the apartment was huge by London standards it would only translate to a 3 star in my North American comparison. It was pretty basic and showing many signs of age.
Definitely do not stay here in the summertime. If I have to stay there again I would only stay in the winter on the south side of the building. But after that experience I will not return.
Another important note. It was advertised on the internet for 2300 per week. Through my timeshare I paid 3000. Couldn’t cancel. It was a non refundable booking much to my dismay.
Comment: 3 Aug 2019
Stayed in: Jul 2019
Very good location
4 Mastmaker Road 2005 PHOENIX HEIGHTS, London Borough of Tower Hamlets, London, E14 9AJ, United Kingdom|1.72 km from O2 Arena
Check in and check out
Check in from:
15:00
Check out before:
12:30
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.