Homewood Suites by Hilton Horsham Willow Grove
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Homewood Suites by Hilton Horsham Willow Grove
Homewood Suites by Hilton Horsham Willow Grove
Set 23 km from Temple University, Homewood Suites By Hilton Horsham Willow Grove offers 3-star accommodation in Horsham and has a fitness centre, a shared lounge and a bar.
Ratings and reviews
Traveller reviews
Comment: 14 Mar 2025
Stayed in: Mar 2025
Comment: 10 Mar 2025
Stayed in: Mar 2025
Comment: 23 Feb 2025
Huge let down by a trusted brand
Checking in was frustrating. The room cost considerably more than what I was quoted on the phone. No Hilton Honors benefits were given.
The room was sub par. The towels appeared dirty. The tv did not have a remote control so it couldn’t be used and the front desk offered no resolution to the problem.
The halls were loud and large groups of children began running up and down them as early as 7:00am.
By 9:30am there were no breakfast options. No bagel, toast, or English muffin. All muffins were gone. No yogurt or cereal other than granola. Not an egg in sight. Coffee was weak and Luke warm.
There are plenty of hotels in the area. I strongly suggest you choose one of those for your stay. I know I will.
Hotel response
Comment: 24 February
Thank you for your review. The issues that you encountered are not what our hotel property strives for in our service and cleanliness. We take these comments very seriously. Yes, our breakfast is extremely busy on the weekends with sold out nights, however there is not time during breakfast in which food is not replenished. Please contact Hilton directly to discuss your issues as we cannot locate your reservation in our system with the information provided in this review to look into your booking channel.
We appreciate your time and thank you.
Comment: 28 Jan 2025
Stayed in: Jan 2025
Inside, the lobby was spacious, very clean, the eating aread was also large and spacious. It was winter, but outside there was a large seating area with a bbq and fire pit.
Our room was very large, very comfortable, had a kitchette, full sized refrigerator, plenty of towels (lately, we have had only two at our stays and had to ask for more, no need to ask today!), the bed was comfortable and the TV swiveled to both the bed and couch area.
Our only complaint was the breakfast. Everything was prepared well, the area was clean, and there was plenty of food. The problem was it was strange food. A hotel should have "regular" food. There were pumpkin pancakes. YUCK. There were weird looking chicken sausage patties. There was pulled pork FOR BREAKFAST? While I realize you probably hired a chef to analyze and make your meals, when you are at a hotel, you want a normal breakfast. We chose this hotel because it had a free breakfast, well, we didn't eat. We watched a group of kids excited to make waffles take a bit into their waffles and yes, spit them out becaus "these are gross." You could have had regular and pumpkin batter if you really wanted to serve that. You could have had chicken and regular sausage. And pulled pork (again for breakfast?) maybe some french toast?
Comment: 4 Jan 2025
Stayed in: Dec 2024
Exceptional location
720 Blair Mill Rd, Horsham, 19044, United States|1.06 km from Art At Valley Lake Gallery
10 things to dowithin 1.88 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast options
English breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, that the property offers Evening Reception on Wednesdays only.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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