Hampton Inn Valdosta/Lake Park Area
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Hampton Inn Valdosta/Lake Park Area
Hampton Inn Valdosta/Lake Park Area
Situated in Lake Park and with Wild Adventures reachable within 12 km, Hampton Inn Valdosta/Lake Park Area features an outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness centre.
Ratings and reviews
Traveller reviews
Comment: 12 Nov 2024
Stayed in: Nov 2024
Nice, clean hotel and Julia is the BEST!
But what REALLY made my stay was Julia, who at the front desk at check in but was the Assistant General Manager.
Sometimes you get really professional people with no personality, no “heart”. And sometimes you get people that are very nice, but unfortunately don’t try very hard at their jobs.
Julia is the rare exception. She was completely professional, efficient and knowledgeable. But also, warm and genuine. She just seemed to genuinely care. And sometimes that’s missing.
Brains and heart! What more could you want? She really made my stay.
I will be staying here if I ever come back to Valdosta area again.
Comment: 26 May 2024
Stayed in: Apr 2024
Bed Bugs in Atrium Suite and Hotel refuses to compensate
My gf and I stayed in an Atrium suite, Room 325 on April 5th thru 7th, 2024 and we were bitten from head to toe by bed bugs during the night. My gf had to go to urgent care and be placed on antibiotics and steroids. I am a nurse practitioner and I know how bed bugs present themselves, I know what the bites look like. Bed bug bites can often take up to 72 hours to showup and start torturing you. On Tuesday the 9th, I tried to call the hotel and report that we were bit up but they wouldn't answer the phone, so I called Hilton Honors customer Service and made a report which they told me was being sent over to the hotel same day. Hilton Honors said they take this very seriously and you will be compensated which was total BS. After waiting the entire rest of the week with no response from the Hotel, I called back Hilton Honors on Saturday morning the 13th, and they called the hotel directly and spoke to the "manager" who told them she knew nothing about the complaint but that she would look into it and call me back personally by the end of the day. She never called or contacted the entire weekend. They were clearly trying to blow me off and clean up the evidence in the room. Monday morning the 15th I called the Georgia Health Department and made a complaint and they went out there and were told by management again that this was "the first time they were hearing of it". By that time the health department was unable to find evidence of bed bugs. The Hotel had almost an entire week to change mattresses and clean up the evidence which I am convinced is exactly what they did. Then on 4/20 the hotel miraculously calls me , this time its a "new manager" they claim the previous manager no longer worked there. But they wanted to let me know that the State found no evidence of bed bugs. I was like look, I am an NP and we are bitten from head to toe, never had bed bugs before, I want my money back. This manager seemed like she was trying to help me, and said she was pretty sure the owner would refund me and she would call me back and then crickets! She even took my hilton Honors info. Turns out that manager is also gone now. I disputed the charges with my credit card and the hotel refused to refund me, stating that there was no bed bugs found. This hotel is shady! I called Hilton Honors customer Service back and they told me that the hotel was documenting that they were calling me and emailing me all along which was total lies. My gf and I had stayed here about a year prior and she was bitten by what we think was a spider during the night, We didn't make a complaint that time because it was only one bite, I will never stay at this hotel agin, and you shouldn't either.
Comment: 5 Nov 2024
Stayed in: Nov 2024
Comment: 2 Oct 2024
Stayed in: Sep 2024
Comment: 26 Jul 2024
Stayed in: Jul 2024
Not Hilton standards AT ALL!
Location
4906 Timber Dr, Lake Park, 31636, United States|0.99 km from Lakes Recycling Center
10 things to dowithin 0.83 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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