Country Inn & Suites by Radisson, Wilmington, NC
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking
More about Country Inn & Suites by Radisson, Wilmington, NC
Country Inn & Suites by Radisson, Wilmington, NC
Country Inn & Suites by Radisson, Wilmington, NC features an indoor swimming pool and a daily hot breakfast. Free WiFi access is available. Wilmington Airport is 5.8 km drive from this hotel.
Ratings and reviews
Cleanliness4.1
Location4.4
Service4.2
Rooms4.1
Value4.0
Sleep quality4.1
Traveller reviews
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Group traveller
Comment: 17 Mar 2025
Terrible stay.
I cannot compliment this hotel on anything. The carpet is old and stained, there are no curtains in the rooms to block out sunlight ( just a sheer blind) so if you are a light sleeper , when the sun comes up you are woken up by it so don't plan on sleeping in, the indoor pool was closed, and there were roaches on the breakfast counter. I will never stay here again!!!
Hotel response
Comment: 17 March
Dear Deb M,
Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations, and we apologize for the issues you encountered. Your experience is not the standard we strive to provide, and we truly appreciate you bringing these concerns to our attention.
We understand how important a comfortable and restful stay is, and we apologize for any inconvenience caused by the room’s window coverings. We will review this concern with our management team to explore potential solutions for better light control. Additionally, we are disappointed to hear about the condition of the carpet and will be addressing this with our housekeeping and maintenance teams to ensure improvements are made.
Regarding the pool closure, we regret any disappointment this caused. While unexpected maintenance can sometimes be necessary for guest safety, we understand how frustrating it is when amenities are unavailable. We are also deeply concerned about your report regarding cleanliness at breakfast. Cleanliness and hygiene are top priorities for us, and we take any concerns about pests very seriously. Please know that we are immediately addressing this issue with our pest control provider to ensure our dining area remains sanitary and up to standard.
We truly regret that your stay was not a positive one, and we understand your decision not to return. However, we appreciate your feedback as it helps us improve.
Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations, and we apologize for the issues you encountered. Your experience is not the standard we strive to provide, and we truly appreciate you bringing these concerns to our attention.
We understand how important a comfortable and restful stay is, and we apologize for any inconvenience caused by the room’s window coverings. We will review this concern with our management team to explore potential solutions for better light control. Additionally, we are disappointed to hear about the condition of the carpet and will be addressing this with our housekeeping and maintenance teams to ensure improvements are made.
Regarding the pool closure, we regret any disappointment this caused. While unexpected maintenance can sometimes be necessary for guest safety, we understand how frustrating it is when amenities are unavailable. We are also deeply concerned about your report regarding cleanliness at breakfast. Cleanliness and hygiene are top priorities for us, and we take any concerns about pests very seriously. Please know that we are immediately addressing this issue with our pest control provider to ensure our dining area remains sanitary and up to standard.
We truly regret that your stay was not a positive one, and we understand your decision not to return. However, we appreciate your feedback as it helps us improve.
Comment: 18 Feb 2025
Stayed in: Feb 2025
Last minute booking. Affordable but the room we stayed in was a dirty and had the old sock smell. The pool was closed, which we didn't find out until after the booking.
The wall HVAC units need to be addressed also, the air quality after you use them is equivalent to Dante's peak after a volcanic eruption.
The wall HVAC units need to be addressed also, the air quality after you use them is equivalent to Dante's peak after a volcanic eruption.
Comment: 17 Feb 2025
Stayed in: Feb 2025
Overall the property, from the moment pulling into the parking lot to the moment we checked out, gave a distinct run down feel. The carpets were obviously stained and worn, bathroom and elevator floors were sticky, pool was closed for maintenance (and looked like it had been for some time), trash cans were overflowing and never emptied, and the smoke free hotel obviously had people smoking marijuana in it at night.
Comment: 7 Jan 2025
Stayed in: Dec 2024
Room confusion trying to sort out front desk personnel was absolutely rude, and unkind. We will not be sending our employees here ever again.
Comment: 6 Jan 2025
Stayed in: Dec 2024
There were Roaches in the one room and when I was moved to the next room, more Roaches! I was given a refund and still have not seen it reflect on my card. I was told that I had to contact Hotels.com
Very good location
4706 New Centre Dr, Wilmington, 28405, United States|2.84 km from Wilmington
10 things to dowithin 1.86 km
1.81 km
2.84 km
2.96 km
Transportationwithin 6.19 km
6.19 km
Airportwithin 2.84 km
2.84 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Continental breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The property will be undergoing renovations. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available. Please note that cash payments are not accepted as a payment option at this property. You must show a valid photo ID and credit card upon check-in. Guests must be 21 years of age or older in order to check in without a parent or official guardian. Please note a credit or debit card must be present upon check-in or card holder’s written authorization will be required prior to arrival.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Country Inn & Suites by Radisson, Wilmington, NC: FAQs
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